We are all unique individuals and our experiences of trich are very personal. Our relationships with family and friends also vary. Some hair pullers prefer not to talk about it and to deal with it on their own but others will really appreciate being able to talk about it and getting support from others.
Trich is a really difficult thing to talk about. People often feel embarrassed, shameful. It is important to really listen and respect the requests of the hair puller.
Offer unconditional acceptance. - reassure your partner that you still love them despite their hair pulling problem and that you will not withdraw your love, even if the hair pulling continues to be a problem.
Do not blame the person with trich, do not expect them to just be able to stop it A critical response can be very damaging and increase felings of isolation
Remember that you cannot do the work of treatment and recovery for the person, you can only be there to support them throught the process.
Ask questions to help you understand the problem, dont assume you undersand or relate it to problems you may have had. It is often a very complex problem. However, do not pressure the person to reveal things before they feel ready.
The person with trich needs to think about how you can support them and be able to tell you, listen to their wishes rather than do what you think they need.